Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Kashmir Artisan Store ("we", "us") handles your personal data.

What we collect

• Contact details — name, email, phone, shipping address — collected at checkout or when you write to us.
• Order history — items purchased, amounts, delivery status.
• Technical data — IP address, browser type, device — collected automatically for security and analytics.

How we use it

• To fulfil your order and communicate about it.
• To send transactional emails (order confirmation, shipping updates).
• To send marketing emails only if you opt in — you can unsubscribe at any time.
• To comply with tax, accounting and legal obligations.

What we do not do

• We never sell your personal data.
• We never share your data with third parties except where required to fulfil your order (couriers, payment gateways) or by law.
• We never store your full card number — payments are handled by Razorpay, a PCI-DSS certified gateway.

Cookies

We use a small number of first-party cookies to keep your cart alive and to remember your login. We do not run third-party ad trackers.

Your rights

You can request a copy of your data, correct it, or ask us to delete it, by emailing hello@kashmirartisan.in.

Data retention

We retain order records for 7 years to comply with Indian tax law. Marketing preferences are retained until you unsubscribe.

Contact

Grievance officer: hello@kashmirartisan.in · +91 194 240 0000.